Pan Borneo Hotel Kota Kinabalu

Room is much way comfort, really like it with the view which is the best standard for 4 star hotel. Breakfast not so impressed, need more improvement such as menu (certain food are tasteless), do open mini stall for omelet, eggs with variety to choose, need to have coffee machine from coffee beans (expresso shot from coffee bean), and the last thing, improve on tasteless food as 4 star hotel should be gorgeous impressive food and readiness. Certain hotel in that area such 3 star hotel i can say breakfast is superbs like 5 star hotel, but the room are not comfort. Hope this kind of my experience can make improvement in the future.

Dear Pan Borneo Hotel Kota Kinabalu Management, I am writing to express my satisfaction with my recent stay at your hotel. I was particularly impressed by the quality of the breakfast and the exceptional service provided by your staff. The breakfast buffet offered a wide variety of delicious options, catering to all tastes. The food was fresh and well-prepared, and the staff were attentive and helpful. Furthermore, I was extremely pleased with the politeness and hard work of your staff members. Their friendly demeanor and willingness to assist made my stay even more enjoyable.

Spacious room for a family. Comfortable big bed. Quiet floor. Friendly staff especially the manager (or supervisor - sorry can't remember) who took time out to chat with us to make sure everything is alright as we are travelling with a special need child. He also gave some recommendation on places that we could go around the area.

1. clean, cozy and spacious room 2. breakfast buffet choice was considered okay for its price 3. pool suitable for kids 4. Near to bank, pharmacy, 24 hours shop

The deluxe room was spacious, even the toilet. The bed is probably the most comfiest we have ever experienced in KK. Overall, if you are looking for a mid budget hotel with maximum comfort this is it.