Pan Borneo Hotel Kota Kinabalu

1. clean, cozy and spacious room 2. breakfast buffet choice was considered okay for its price 3. pool suitable for kids 4. Near to bank, pharmacy, 24 hours shop

The rooms were comfortable and clean. The hotel just reopened after being closed for two years due to the Pandemic so not everything was working right - e.g the key cards had to be changed many times. BUT The staff were EXCEPTIONAL and very accommodating. Everyone was very friendly and helpful. We had a later afternoon flight and there was no problem asking for a later checkout. They were great!

Complete facilities for a 4-star hotel. Early check-in at 1.00 pm was given to me without extra charge.

1. Upgrade your gym 2. Make sure your cleaner (room service) vacuum the floor while do makeup. 3. Make sure your telephone and water boiler is function. 4. Make sure your cafeteria serving food less than 20 minute, nor more than 1 hour.

Very nice breakfast. Varieties of choices. Many spa nearby, good for relaxation away from work